So I wrote to the NBA about officiating, and the NBA wrote back the following (standard) letter: "Thank you for contacting the National Basketball Association with your concerns regarding officiating. The NBA’s highest priority is to ensure that every game is determined on its merits, thus providing its fans with an honest and truly competitive league. The NBA has a covenant with its fans. To preserve their trust, we make every effort possible to ensure that league processes and procedures are as thorough and transparent as possible. We take seriously the actions of our officials. They are the most measured and metricized group of employees in the world. Our officials are held strictly accountable for their actions and we track every call they make to continually develop their abilities, with the understanding that their mistakes only make them human. Thank you again for your concern. We appreciate your feedback regarding this issue. Sincerely, NBA Fan Relations" Does that make anyone feel better about future improvements in officiating? I have to note that I didn't mention the Portland - Houston series or any particular call, just voiced some general concerns, comparisons to other pro sports, and what I think might help to improve the situation going forward (education of fans and refs, transparency and accountability, more reviews, head umpire, challenges, etc.).